Privacy
At pyliot, we ensure that customers always retain ownership of their data, and we never claim any rights over it. Our commitment is to the privacy and security of customer data, strictly preventing any unauthorized public release without clear consent. All device communication is secured with end-to-end encryption, providing an extra layer of security. We comply fully with the European Union’s General Data Protection Regulation (GDPR) 2016/679. Our processes for storing and handling personal information in our cloud services are designed with strict security measures to protect our users' data.
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Certifications
pyliot as a brand of iDTRONIC GmbH proudly holds an ISO 9001 certification, showcasing our adherence to top-tier quality management practices. This recognition reflects our commitment to continuous improvement and customer satisfaction, ensuring we meet rigorous international standards. It underscores our dedication to delivering superior services and products, affirming our position as a trusted partner in quality and excellence.

Data availability
Customers can securely access the pyliot cloud platform (pyliot App) whenever they choose, from any location or device. pyliot guarantees 99.5% uptime and servers hosting the pyliot App are located in Nuremberg, Germany.